At Acreage Advertising LLC, we strive to provide the best advertising solutions. This Refund Policy outlines the conditions under which refunds may or may not be granted.

1. General Refund Policy

Acreage Advertising LLC operates on a prepaid system for advertisers and revenue-based payouts for publishers. As a result, refunds are only issued in specific cases as outlined below.

2. Refund Eligibility for Advertisers

Refunds may be considered under the following conditions:
✅ Technical Issues: If a campaign was not delivered due to a technical fault on our end.
✅ Overpayment: If an advertiser accidentally overpays and requests a refund for the excess amount.
✅ Non-Delivery of Services: If Acreage Advertising LLC fails to initiate or deliver the ad campaign within the agreed time frame.

Refunds will not be issued in the following cases:
❌ If the advertiser stops the campaign voluntarily before consuming the balance.
❌ If the campaign does not meet the advertiser’s subjective expectations (e.g., lower CTR or conversion rates).
❌ If the advertiser’s account is banned due to policy violations or fraudulent activities.
❌ If the advertiser requests a refund after 30 days from the date of payment.

3. Refund Process for Advertisers

If eligible, advertisers must submit a refund request by contacting info@acreageadvertising.biz with the following details:
🔹 Account Information (Email & User ID)
🔹 Payment Transaction ID
🔹 Reason for Refund Request

Refund requests are reviewed within 7-10 business days. Approved refunds will be processed using the original payment method within 14 business days.

4. Publisher Earnings & Payouts

🔹 No refunds apply to publisher payouts. Once payments are processed, they cannot be reversed.
🔹 If fraudulent activity is detected, we reserve the right to withhold or adjust payments.

5. Chargebacks & Disputes

If an advertiser initiates a chargeback without first contacting Acreage Advertising LLC for resolution, their account will be immediately suspended, and future refunds may be denied. We reserve the right to dispute chargebacks and provide supporting evidence to payment processors.

6. Policy Updates

Acreage Advertising LLC reserves the right to update this Refund Policy at any time. The latest version will always be available on our website.

7. Contact Us

For refund inquiries, contact us at:

📍 Address: 8735 Dunwoody Place Ste N, Atlanta, GA 30350
📧 Email: info@acreageadvertising.biz
📞 Phone: +1 (404) 852-7748

🚀 By using Acreage Advertising LLC, you acknowledge and agree to this Refund Policy.